graphics, play sound, movies, and other multimedia files. Hyperlinks are embedded in a web page providing a quick link to another location on the same or an entirely different web page. Two of the most popular web browsers are Internet Explorer (IE) and Netscape Communicator. While identical in the tasks they perform, there are differences between these two browsers. Some websites may not support the use of one or the other, and it can be beneficial to have both programs installed on the computer. Netscape Navigator: Internet Explorer (IE): There are also many special, or proprietary, file types that standard web browsers are not able to display. To view these files the browser must be configured to use the plug-in applications. These applications work in conjunction with the browser to launch the program required to view the following special files: In order to install the Flash plug-in, do the following: Beyond getting the computer configured to view the Cisco Academy curriculum, computers perform many other useful tasks. In business, employees regularly use a set of applications that come in the form of an office suite, such as Microsoft Office. Office applications typically include the following: Office applications are now a part of every day work, as typewriters were before the personal computer. Lab Activity Lab Exercise: Web Browser BasicsIn this lab, the student will learn how to use a web browser to access Internet sites and become familiar with the concept of a URL. Web Links Surf the Web: Web Browsers http://www.learnthenet.com/english/html/ 12browser.htm
Content 1.1 Connecting to the Internet 1.1.9 Troubleshooting Internet connection problems In this troubleshooting lab, problems exist in the hardware, software, and network configurations. The goal, in a pre-determined length of time, is to locate and repair the problems, which will eventually allow access to the curriculum. This lab will demonstrate the complexity in configuring even the simple process of accessing the web. This includes the processes and procedures involved with troubleshooting computer hardware, software, and network systems. Lab Activity Lab Exercise: Basic PC/Network Troubleshooting ProcessIn this lab, the student will learn the proper sequence for troubleshooting computer and network problems and become familiar with the more common hardware and software problems. Web Links How do I troubleshoot Internet connection problems in Windows XP? http://www.jsifaq.com/SUBJ/tip4800/ rh4873.htm
Content 1.2 Network Math 1.2.1 Binary presentation of data Computers work with and store data using electronic switches that are either ON or OFF. Computers can only understand and use data that is in this two-state or binary format. 1 is represented by an ON state, and 0 is represented by an OFF state. The ones and zeros are used to represent the two possible states of an electronic component in a computer. They are referred to as binary digits or bits. The American Standard Code for Information Interchange (ASCII) is the most commonly used code for representing alpha-numeric data in a computer. ASCII uses binary digits to represent the symbols typed on the keyboard. When computers send ON/OFF states over a network, electrical, light, or radio waves are used to represent the 1s and 0s. Notice that each character has a unique pattern of eight binary digits assigned to represent the character. Because computers are designed to work with ON/OFF switches, binary digits and binary numbers are natural to them. Humans use the decimal number system, which is relatively simple when compared to the long series of 1s and 0s used by computers. So the computer binary numbers need to be converted to decimal numbers. Sometimes binary numbers need to be converted to Hexadecimal (hex) numbers which reduces a long string of binary digits to a few hexadecimal characters. This makes it easier to remember and to work with the numbers. Web Links Data Representation and Number Systems http://scholar.hw.ac.uk/site/computing/ subindex_f1ncomp5topic1.html ASCII Code Chart http://www.jbase.com/knowledgebase/ manuals/3.0/ 30manpages/man/ AsciiChart.htm
Content 1.2 Network Math 1.2.2 Bits and bytes A binary 0 might be represented by 0 volts of electricity (0 = 0 volts). A binary 1 might be represented by +5 volts of electricity (1 = +5 volts). Computers are designed to use groupings of eight bits. This grouping of eight bits is referred to as a byte. In a computer, one byte represents a single addressable storage location. These storage locations represent a value or single character of data, such as an ASCII code. The total number of combinations of the eight switches being turned on and off is 256. The value range of a byte is from 0 to 255. So a byte is an important concept to understand when working with computers and networks. Web Links Data Representations http://csep1.phy.ornl.gov/guidry/phys594/ lectures/performance_prog/data.html
Content 1.2 Network Math 1.2.3 Base 10 number system Numbering systems consist of symbols and rules for using those symbols. The most commonly used numbering system is the decimal, or Base 10, numbering system. Base 10 uses the ten symbols 0, 1, 2, 3, 4, 5, 6, 7, 8, and 9. These symbols, can be combined to represent all possible numeric values. The decimal number system is based on powers of 10. Each column position of a value, from right to left, is multiplied by the number 10, which is the base number, raised to a power, which is the exponent. The power that 10 is raised to depends on its position to the left of the decimal point. When a decimal number is read from right to left, the first or rightmost position represents 100 (1), the second position represents 101 (10 x 1= 10). The third position represents 102 (10 x 10 =100). The seventh position to the left represents 106 (10 x 10 x 10 x 10 x 10 x 10 =1,000,000). This is true no matter how many columns the number has. Example: 2134 = (2x103) + (1x102) + (3x101) + (4x100) There is a 4 in the ones position, a 3 in the tens position, a 1 in the hundreds position, and a 2 in the thousands position. This example seems obvious when the decimal number system is used. Seeing exactly how the decimal system works is important because it is needed to understand two other numbering systems, Base 2 and hexadecimal Base 16. These